Here are some commonly asked questions and their answers. Further details about our policy can also be found in your welcome letter and terms and conditions. If you don't see your question please contact us.

General Questions
Registration
Adding Gifts
Purchasing Gifts
Gift Delivery
Photo Album

General Questions


What is a Gift Registry / Wishlist?

A gift registry contains a list of gifts that you have selected and would like to receive. It can be used for any gift-receiving occasion. For example, birthdays, weddings, baby showers, graduation, Christmas, etc.

It also contains many other features that help you celebrate your event and manage the gifting process -- features such as an on-line announcement page, on-line photo album, RSVP, Guestbook, Gift Summary, E-Notification, etc.

Why set up a Gift Registry?

A gift registry can help you avoid unwanted and duplicate gifts, and makes it convenient for your friends to buy you the perfect gift.

I noticed that this gift registry is "Powered by eWish". What does that mean?

It means that we (eWish) are operating this gift registry for your merchant. We are one of the leading gift registry operators in the country and have been creating and operating gift registry systems since 1999.

Our system takes care of all the key gift registry functions, everything from creating and updating the gift list to accepting and routing gift orders to your merchant for delivery. By using our system, your merchant saves the expense and time of maintaining their own system, which means they can devote more resources to merchandising and service.

In 2009 eWish became a division of The Knot Inc. Please be advised that your registry may appear in search results from any website under The Knot Lifestyle Network such as TheBump.com, TheKnot.com, and WeddingChannel.com

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Registration


How do I set up a registry?

Set up a registry by clicking on the "Add to Registry" button, which is located on the product pages, usually next to the "Add to Cart" button. The system will automatically check to see if you are logged in. If not, it will ask you to either log in, or if you are new to the system, take you through the registration process.

Depending on your merchant, it might also be possible for you to register by visiting their retail store.

Some of my guests are not on-line. Is it possible for them to make a purchase from the registry by phone or by visiting the store?

It depends on the merchant. Most of our merchants accept orders by phone or in their store. However, it is best that you check with your merchant to make sure. You may contact your merchant by contacting them by email at info@corradocutlery.com or phone at 1 866-989-7428.

Some of my guests live outside the U.S. Can they use International Credit Cards to make a purchase?

It depends on your merchant. Every merchant has their own policies on payments. It is best that you check with your merchant. You may contact your merchant by contacting them by email at info@corradocutlery.com or phone at 1 866-989-7428.

Does it cost anything to register?

No, registration is free.

How do I register for more than one event?

You can set up a separate registry for each event. When your guest types in your name in the Search Registry box, all your registries will show up with the event name.

My registry says, "This space is reserved for a personal message from …". How do I customize this space with my personal message?

Log in to your registry and go to the "Registry Changes" section. You can enter a personal message under "Event Information."

If you would like to add a personalized picture, you can upload a picture to your photo album and then select it as your registry picture.

I'm logged in as the Registrant, how do I see what my registry looks like to my guests?

Click on the "Guest View" link. This will allow you to see what your registry looks like from the Guest's point of view.

You can also log out of your registry and log back in as a guest.

Is there a way to keep strangers from logging in to my gift registry?

Yes, we allow you to assign an optional guest password that restricts access to your registry. You can select a Guest Password by going to the "Registry Changes" section of your registry and entering a guest password.

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Adding Gifts


How do I add gifts to my registry?

When you see a gift that you like, just click on the "Add to Registry" button, usually located next to the "Add to Cart" button.

Some merchants may also allow you to add gifts by visiting their retail store or using a special catalog interface.

How do I control the order in which my gifts are listed in the Gift List?

Gifts are listed in alphabetical order. So if you want a gift to appear first, just add a 1 to the name. For example, "1 - Toaster"

You can also assign a category to the gift to control its listing order.

How do I delete gifts?

Go to the "Gift List" section of your registry and check the "Delete" box next to the gift you want to delete.

How do I edit the quantity or the description of the gift?

Go to the "Gift List" section of your registry and check the "Edit" box next to the gift you want to edit.

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Purchasing Gifts


How do I let my friends know where I am registered?

There are a variety of different way to let your friends know about your registry. The traditional approach is through word of mouth. Some customers may also use a registry card or print a link on their invitation. You can also use our E-Notification system to send an email letting them know about the registry.

A more subtle approach is to use the on-line RSVP system or the photo album. Once your friends are on the RSVP page or the Photo Album then they are already inside your registry.

Where do I get registry cards?

Contact your merchant. Most merchants provide registry cards for you to enclose with your invitation. You may contact your merchant by contacting them by email at info@corradocutlery.com or phone at 1 866-989-7428. Also there is a registry card template within your registry. Need to login to your registry, go to HOME section, scroll down to links section.

How do my friends access my registry?

The easiest way is to search for your registry by name. You can find the Registry Search box at www.eWish.com or on your merchant's website.

Some merchants may also accept orders by phone or inside their retail store. Please contact your merchants for more details. You may contact your merchant by contacting them by email at info@corradocutlery.com or phone at 1 866-989-7428.

This gift registry is powered by eWish, a division of The Knot Inc. Please be advised that your registry may appear in search results from any website under The Knot Lifestyle Network such as TheBump.com, TheKnot.com, and WeddingChannel.com

Do you accept checks?

It depends on the merchant. Each merchant has their own policies on payments. Please contact your merchant to find out for sure by contacting them by email at info@corradocutlery.com or phone at 1 866-989-7428.

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Gift Delivery


When will I receive my gifts?

Shipping times depends on the merchant and the product. When a gift is purchased from the registry, we automatically send it to the merchant. Most merchants will notify you via email if the gift is delayed and give you the opportunity to cancel the order or substitute something else if you do not want to wait. If you do not receive the gift within the time frame that you expect, please contact the merchant by contacting them by email at info@corradocutlery.com or phone at 1 866-989-7428.

How do I return an unwanted gift?

Most gifts will come with return instructions. If you don't see it, then please contact your merchant by contacting them by email at info@corradocutlery.com or phone at 1 866-989-7428.

My gift arrived broken, what do I do now?

Merchants generally include return instructions in the box for returning broken items. If not, then please contact your merchant by contacting them by email at info@corradocutlery.com or phone at 1 866-989-7428.

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Photo Album



Does it cost anything to use your on-line photo album?

No, this is a free service.

How do I upload a picture to my photo album?

Log in to your registry, go to "Photo Album" and click on "Add Photo"

How do I add a picture to my on-line announcement page?

Upload the picture to the photo album and then click "Select this picture for my registry" link.

What kind of image files can I upload?

Our system accepts gif and jpeg formats.

Does your system accept TIF files?

No.

What resolutions should I use for my uploaded pictures?

For best performance we suggest keeping your image smaller than 600x400 pixels. The resolution should be 72 dpi. You can upload bigger files but they won't improve resolution since our system automatically reformats the picture for the computer screen. It will just increase your upload and download times.

How do I change the resolution/image size of my pictures?

You'll need to use a photo processing software. If you don't have one, there are many free ones out there. Check google or download.com for a listing.

Do you have a limit on how many pictures I can keep?

Yes, we have a limit of 50 pictures or 2 megabytes, which ever comes first.

How long do you keep the pictures in the system?

The pictures are automatically purged after the account is inactive for more than 6 months. If you would like to keep the pictures in there longer, just log in periodically.

What If I don't have a scanner or a digital camera, can I still add pictures to my photo album?

Yes, many photo labs now offer picture scanning services.

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